Return Policy
You may return, at your expense, any item except gas, electrical, or special order parts within 30 days of receiving your order. The item that you're returning cannot be used, installed or damaged in any way. Returnable items are subject to a 20% restocking fee. Shipping and handling charges will not be refunded. All requests for returning an item must be emailed to info@deyparts.net. Please include your name, order number, and the reason for your return request.
Warranty
Our warranty with respect to any item sold is limited solely to such warranty as the manufacturer issues to us, and we make no other warranty of any kind, expressed or implied. We are not responsible for labor charges or consequential damages of any nature whatsoever. We will not assume any responsibility for improper diagnosis or installation.
Shipping
Most items ship within 24 hours on weekdays via UPS. We charge a flat-rate shipping of $8.95 in the continental United States, and $22.95 to Canada, except where noted. The ship-to address must be a physical address and not a P.O. Box.
Shipments to Canada go UPS Ground. 2nd Day / Next Day is NOT Available for all orders to Canada.
Canada Shipments
Canada shipments are subject to a $10 brokerage fee as well as applicable duties and taxes, on all shipments valued under $200 CAD and that additional fees will apply on all shipments over this amount. Canada customers are responsible to pay all fees, duties and taxes upon arrival of the package. For more information please see Customs, Duties, and Taxes below.
Customs, Duties, and Taxes
Orders shipped to countries outside the U.S. may be subject to import fees, customs, duties, and taxes that are levied by the destination country. We have no control over these charges and cannot predict what they might be, therefore the recipient is responsible for these fees. Customs policies vary widely from country to country, so please contact your local customs office for further information. Customs clearance procedures may cause delays in shipment delivery times.
Privacy Policy
We are very dedicated to protecting your privacy. We will not rent, sell, loan, or share your personal information with any third party for advertising or solicitation without your express consent.
Security
We use SSL (Secure Socket Layer) protection and encryption software to protect all order information, including your name, address, and credit card number. For SSL security to work you must use an SSL-enabled browser (any version 3 or higher browser should work). By using this site, transmitting information, and ordering products, you agree to not hold us liable for loss, theft, or unintentional disclosure of your personal information.
If you prefer to order by phone, call our Customer Service Toll-Free at (800) 397-5339. Please have the part number and your credit card information ready, so you we can process your order quickly.
Policy Updates
We may modify these policies at any time by posting a new version on this website. We recommend that you review the site policies periodically for any changes. We reserve the right to terminate all or any part of the website at any time without notice to you.
Online Ordering and Pricing
We strive for a 100% accurate site; however we do not guarantee that any content is complete or accurate including pricing and product specifications. If we discover any inaccuracies, errors or omissions we reserve the right to correct those errors at any time. We also reserve the right to discontinue offering any products, sales or other special offers at any time. We reserve the right to refuse or cancel any order or sale for the following reasons: inaccuracies, limitations in product availability, errors in product or pricing information, suspected fraud, problems with method of payment, product size and/or shipping costs, or customer conduct is found to be in violation of New York State or U.S. laws. If an order you placed is cancelled or changed, every reasonable effort to contact you will be made, and any charges for the items will be refunded.
State Taxes
The following states will be charged the according sales tax depending on the destination. Please see the following tax table:
| State of Billing | Sales Tax |
| Colorado | 2.9% |
| Iowa | 6% |
| Kansas | 5.3% |
| Minnesota | 7.125% |
| Missouri | 4.225% |
| North Dakota | 5% |
| Nebraska | 5.5% |
| South Dakota | 4% |
| Wisconsin | 5% |
